Matts Motors, MOT garage in Mildenhall Mail white small Facebook square white small

01638 715 725



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Privacy policy

This privacy policy sets out how our company uses and protects any information that you give us when you visit us at Unit 7, Holborn Avenue, Mildenhall, Suffolk IP28 7AN. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. By providing us with your information, you are consenting for us to contact you as detailed below.

You have the right to withdraw this consent and request that we erase personal information we hold about you by contacting us in writing at the above address.


What data we collect:

We may collect the following information from you:


•Name, telephone number and email address

•Vehicle details

•Payment card details – captured on an individual transaction basis


What we do with the information we gather:

We will only use your data where there is a lawful legitimate interest. This will include:


•Updates on the progress of your vehicle’s repair, service or MoT

•Confirm or arrange appointments

•Send an MoT expiry reminder if requested

•Any other matter relating to us working on your vehicle past, present or future

•We will only capture your payment card details at the time of an individual transaction. When you make payment, your card details are processed through a secure system from your bank to our bank


Your data may be stored for a maximum of 7 years for tax return purposes.


We will never sell, distribute or lease your personal information to third parties.


Security how and where we hold data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

-Paper records are held in a locked cabinet

-Electronic data is password protected

-Back-up file held in locked safe